Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
The Lakes (Colchester Hospital)
2022-11-16
Person
5
5
0
Review of Henneage Ward
written by a patient
16th November 2022
The staff were always helpful and patients were given the opportunity to voice and complaints they had.
The Lakes (Colchester Hospital)
2022-11-16
Person
4
5
0
Review of Gosfield Ward
16th November 2022
All the staff were always there to answer your needs.
The Lakes (Colchester Hospital)
2022-09-07
Person
5
5
0
Review of Henneage Ward
7th September 2022
1) The exercise and relaxation sessions were very helpful.
2) the informal gatherings in the garden.
3) The friendliness of the staff generally.
4) The one to one meetings with the psychiatrist.
Suggested improvements
Nothing.
The Lakes (Colchester Hospital)
2022-08-31
Person
2
5
0
Review of Gosfield Ward
31st August 2022
Inconsistency.
Staff levels too low.
Suggested improvements
Dump all agency staff.
The Lakes (Colchester Hospital)
2022-08-31
Person
5
5
0
Review of Henneage Ward
31st August 2022
They took good care of me.
The Lakes (Colchester Hospital)
2022-08-20
Person
4
5
0
Review of Henneage Ward
20th August 2022
I felt involved and invited to comment to staff about the service.
Suggested improvements
No comments to make.
The Lakes (Colchester Hospital)
2022-08-18
Person
5
5
0
Review of Henneage Ward
18th August 2022
The support and treatment I received by everyone at the Henneagiz ward as first class.A credit to everyone who looked after me. All of them a credit to the NHS.
Suggested improvements
I would have liked to be able to charge my short pe in my room. A USB port with a short cable connection.
The Lakes (Colchester Hospital)
2022-08-06
Person
5
5
0
Review of Henneage Ward
written by
6th August 2022
The Lakes (Colchester Hospital)
2022-07-11
Person
4
5
0
Review of Ardleigh Ward
11th July 2022
Outstanding staff, who work very hard and are professional and friendly.
Suggested improvements
Better communication betweeen staff as some messages between staff members were not passed on.
The Lakes (Colchester Hospital)
2022-04-27
Person
5
5
0
Written by a NHS patient
Written by a NHS patient 27th April 2022
The staff in Constable Wing women’s outpatients (not maternity) were exceptional. I’m not a frequent service user luckily but I do work in health care and know the pressures the staff are under with shortages of all kinds. My experience was so positive, I was put completely at ease. The staff were all informative & knowledgeable, kind, & updated me throughout.They ensured my consent was given on more than one occasion prior to my procedure. Considering I’d not been looking forward to this appointment I really needn’t have worried. The care in this department was exemplary of how women’s health care should be provided. Thank you to the whole team.